Welcome To Free Walking Tour Maastricht!
Our tours are in English and tip-based; we ask a small booking fee (€2 per person) to secure your spot
Choose a date to start booking:
Booking A Tour FAQ
Booking a tour can be done through our booking system, that you will find on the front page of our website.
Follow these steps to enter your booking:
1. Choose a date
Find the calendar and select an available date.
2. Select number of people
Check the tour details of your selection and click on the button that says ‘Book event’. Select the total number of people that will join and click ‘Continue’.
3. Add your details
Fill in your personal details, and make sure to double check your email address. Fields with an asterisk* are required.
4. Check your billing details
When you click ‘Continue’, you will be taken to the payment screen. Your details are filled in automatically, double check these and click the box to confirm that you agree to our Cancel & Refund Policy and continue.
5. Select payment method
Choose which online payment method you want to use. If there is no option available for you, please send us an email for assistance. Click ‘Place order’, which will take you to the payment gateway of your online bank.
6. Add booking to your calendar (optional)
After completing payment, your tour is booked. If you wish, you can add to your Google, Outlook, Yahoo or Apple Calendar.
7. Check your email for tour details
An automated confirmation email is sent to your email address, with information about your booking and start location of the tour. If you haven’t received anything in your primary folder or spam folder, please send us an email. We are happy to assist.
When you join a tour, you are charged a €2,00 booking fee per attendee. These costs cover the following:
€1,61 booking fee:
- A guarantee of your reservation, both for you and for us.
- Our work on the backend, organizing & managing our tours and guides.
- Marketing & website maintenance, so you can find us when looking for the best tour in Maastricht.
- Being there for you when you contact us!
€0,39 transaction fee for electronic payments
The booking fee can be paid when you make an online booking, or at the start of the tour with a credit/debit card. For more information about the fee and our cancellation policy, visit our Booking Fee & Cancellation Policy page.
The bookings fee is for the Free walking tour community
For the tour guides the amount you tip is up to you, Free tours have no fixed cost, and the amount you pay is up to you!
You can cancel a booking at any time, by going to your confirmation email and clicking the cancel button:
Your reservation will be cancelled and you will be taken to our website, where you can book a new tour, if desired.
You will receive a confirmation of your cancellation and taken to our website. If desired, you can book a new tour.
You will receive a full refund of your original booking, if:
- You make a new booking at any time.
- If you don’t make a new booking, the booking fee is refundable until 24 hours before the start time of the cancelled tour. For more information, check our Cancel & Refund Policy.
NOTE: Our payment system does not allow your original booking fee to be used for a new booking. When you make a new booking, you will be required to make a new payment. We will reimburse the fee of your initial booking, please allow 7 days for us to process your refund.
If you get stuck on the payment screen, or your transaction is not confirmed, there are several reasons why this could happen. Perform the following checks to locate the issue:
- Check your internet connection. If your connection is slow or not secure, online transaction may be aborted for security reasons. This may happen if you are trying to book on public WiFi (like on an airport or train station), or when connecting to a busy hotspot (like a cafe or restaurant).
- Make sure you didn’t perform an online transaction shortly before. If you perform multiple online transactions with the same information in a short timespan, an anti-fraud protection prevents duplicate transactions for protection against theft. This may also happen, if you made a mistake when entering your card details or CVV number and re-entered them. Wait for a few minutes and try again.
- Check if your online payment system is down. If you are paying via online banking, visit your bank’s website or phone application to ensure that your bank is still up and running. If you are using an electronic payment system like PayPal or SEPA, visit their website to check if their services are temporarily down.
- If you are paying with card, verify if it is valid. When your card is declined, it is usually because it went past its expiry date, or you have reached the maximum number of transactions. Try a different method or contact your bank.
If these steps won’t resolve the issue, send us an email. We will attend to your email within 24 hours.
Our Free Tours are designed for small groups of up to 5 people. Smaller groups keep the tour moving at a good pace, make it easier to meet new people, and ensure a fair experience for everyone. Since our tours are tip-based, very large groups can make tipping tricky — smaller groups help guides receive tips more fairly and keep everyone happy.
If you’re visiting with a larger group, we recommend a Private Walking Tour of Maastricht. You’ll have your own guide, more flexibility, and a fully personalized experience.
If you’d still like to join a Free Tour with more than 5 people, please email us in advance. We’ll do our best to accommodate your group if we have availability — please allow 24 hours for a reply.
No problem! You can cancel the tour at anytime in your confirmation email through this button:
You can make a new reservation on your preferred date & time.
Free Walking Tours Maastricht are given in English.
We try to use clear, basic English to tell our stories to people of all nationalities. If something is unclear during the tour, please tell us and we will take our time to explain it.
After you book a tour, you will receive a confirmation email that ensures your booking. The tours will always go through as planned, regardless of the weather or how many people show up. On the rare occasion a tour has to be canceled, we will notify you by email.
Subject to availability, we may accommodate walk-ins.
However, advance booking is recommended to guarantee your place, make sure we have enough guides scheduled, and facilitate direct communication regarding tour updates or changes.
Nederlandse bezoekers van harte welkom!
Ons mooie Maastricht wordt veelal bezocht door toeristen uit eigen land. We merken regelmatig dat het op fooi gebaseerde toursysteem niet iets typisch Nederlands is. Daarom leggen we graag kort uit hoe het werkt:
- Al onze tours zijn in het Engels.
- Een kleine boekingsfee (€2 per persoon) dekt onze kosten voor organisatie en website onderhoud. Deze kosten gaan niet naar de gids, die als enige inkomen fooi heeft.
- Het is aan de bezoeker om te bepalen hoeveel de gids verdient. Als richtlijn, wordt variërend tussen de €10 – €20 per persoon gegeven.
- Het begrip ‘Free Tour’ kan beter vertaald worden naar ‘vrij’ en niet ‘gratis’. De keuze om te reserveren of fooi te geven staat vrij, maar elke bijdrage helpt onze gidsen hun passie voor Maastricht te kunnen blijven delen.
Tot de volgende tour!
Looking for a group tour with a private guide instead? Visit our Guided Tour Maastricht page:
Start location: Basilica of Our Lady
Friday to Sunday
Tour duration: 2 hours
Language: English
Explore the historic city of Maastricht on a Free Walking tour with us! Discover the enchanting architecture of the old town, visit iconic landmarks such as the St. Servaas Basilica and the Sint Janskerk, and immerse yourself in the unique culture of this charming city.
The tour will take you on a journey through the narrow streets and picturesque squares of Maastricht, showcasing the city’s distinct white-washed buildings and wrought-iron balconies. You’ll learn about the history of this ancient city, including its Roman and medieval past, as well as its role in shaping modern-day Netherlands.
This tour is not history alone, it’s also a Dutch local guide that explains about typical Dutch things, and where to find the best places to eat and go. The do’s and don ts of Maastricht and a lot more
With a knowledgeable guide leading the way, this free walking tour in Maastricht promises to be an unforgettable experience that will leave you with a deep appreciation for the beauty and culture of Maastricht.
Book your tour now and discover the magic of this incredible city on foot!
Start location @ Basilica of our ladyDuring this 2 hour tour we cover
Basilica of Our Lady
The Basilica of Our Lady Maastricht. With its stunning Gothic architecture and rich artistic heritage, this church is a must-see for visitors to Maastricht.
Life in Maastricht
Our Dutch guide will show you around the city center of Maastricht. How is life here in town? What are the best places for a pie or a beer?
The Maas
Maastricht is named after the Maas River that flows through it. The city’s strategic location along the river led to its development as a Roman settlement and later as an important trading hub.
Historic monuments
We will show you many historic monuments in Maastricht, such as the Roman Servatius Bridge and Basilica, medieval fortifications, the Gothic St. John’s Church, and the Renaissance-style Town Hall and more.
Discover the enchanting city of Maastricht in a whole new light with our FREE walking tour! Our expert guides will lead you on a journey through the city’s charming streets, allowing you to explore its rich history and fascinating culture.
Our tour will take you through the bustling Vrijthof Square, where you can marvel at the towering spires of the Sint Servaas Basilica and Sint Janskerk. You will wander through the Stokstraat neighborhood, filled with narrow streets and elegant architecture. You will cross the Hoge Brug, which offers a stunning view of the Maas River, and visit the picturesque Onze Lieve Vrouweplein square, where you can soak in the tranquil ambiance of the Basilica of Our Lady.
With our FREE walking tour, you’ll discover the best of Maastricht without breaking the bank. Our knowledgeable guides will share fascinating stories and insider tips along the way, making your visit to Maastricht an unforgettable experience.
Don’t miss out on this opportunity to discover Maastricht’s hidden gems! Join our FREE walking tour today by booking your spot online.
Photos
“What customers say about this company”
The tour was packed with interesting information and covered all the major sights of the city in just 90 minutes, which is impressive. Although the pace was a bit fast at times, it’s understandable given the time constraint. Overall, I would highly recommend taking this free walking tour when visiting the beautiful city of Maastricht.
Pablo RodriguezFor anyone staying in Maastricht with limited time but still eager to delve into the city’s history, we cannot recommend this tour enough. Our guide was not only informative and knowledgeable, but also made the tour fun and engaging.
We thoroughly enjoyed our couple of hours exploring the city of Maastricht and its fascinating past, and will definitely be back for more. Thank you for an excellent Free walking tour!
John HardingstonIf you want to explore a city, Free walking tour of Maastricht is the way to go! Our guide provided us with interesting facts and stories about the entire city of Maastricht.
We had such a great experience that we’re already looking forward to trying Vlai on our next visit. We highly recommend this tour and want to thank Ivo for a wonderful time! ???
Milou