Free Walking Tour Maastricht · FAQ

A little planning.
A great city walk.

Everything you need to know before exploring Maastricht with a local guide. Find your answers below, then choose a date that suits your visit.

In EnglishAround 2 hours€2 booking fee + tip

Find your tour date

Basilica of Saint Servatius and Sint-Janskerk at Vrijthof in Maastricht under a blue sky.

Accessibility: please check before booking

This tour is not wheelchair accessible. The route includes steps, uneven surfaces and cobblestones.

An English tour for international visitors

Deze tour is gericht op buitenlandse toeristen. Nederlandse bezoekers raden we aan een rondleiding te boeken via de VVV Tourist Information Office of Maastricht Marketing, zeker voor een Nederlandstalige tour.

Before you book

Find out whether this tour suits your visit.

Who is this tour for?

This English-language walking tour is designed for international tourists visiting Maastricht. For Dutch visitors, we recommend booking a tour with the VVV Tourist Information Office or Maastricht Marketing, especially if you prefer a tour in Dutch.

Is the tour wheelchair accessible?

No. This tour is not wheelchair accessible. The route includes steps, uneven surfaces and cobblestones. Please consider this before booking.

How long is the tour, and how far do we walk?

The tour lasts around 2 hours and covers a little over 3 kilometres. It combines walking with stops for stories and explanations.

What sights will we see?

Explore Maastricht’s historic centre, its squares, streets and landmarks. The exact route may vary with your guide and conditions on the day. This is an outdoor walking tour; a visit inside the St Pietersberg Caves is not included.

Can children and dogs join?

Children and dogs are welcome. Please include everyone joining your group when booking and keep your dog under control throughout the walk. The tour lasts about 2 hours, so consider whether this suits your child.

Booking & payment

Reserve your place and understand the costs.

How do I book?

Choose an available date and departure in the booking calendar on our homepage, select Book, and register everyone joining your group. Complete the booking details and payment, then check your email for the confirmation.

Why is there a €2 booking fee?

The tour is tip-based, with a separate €2 booking fee per person to support the organisation and website. The booking fee does not go to your guide. At the end of the tour, you choose what to tip based on your experience.

When do tours depart?

Check the live booking calendar for available dates and times. Your confirmation shows the start time of your booked departure. All times are local Maastricht time.

Can I book for more than 6 people?

You can book up to 6 people together on the public tour. This is the limit for your booking group, not the total number of guests on the tour. Larger groups and school classes should contact us about a private tour. Please do not split a larger group into separate bookings.

How many people join a tour?

Public tours are intended for groups of up to 20 guests. The available places are shown during booking. Book ahead to secure your place; walk-ins depend on availability.

Can I cancel or change my booking?

Use the cancellation link in your confirmation email. To change your departure, cancel the original booking and make a new booking for your preferred date. Check the Booking Fee & Cancellation Policy for the applicable refund conditions, or email us if you need help.

What if my payment fails?

Check whether you received a confirmation before trying again. If you have no confirmation, try another payment method or contact us with your chosen date and time. Do not send card details by email.

How do I arrange a private tour?

For larger groups, school classes or a tour tailored to your group, contact us or visit our private Maastricht tour page. Ask for current availability, languages and pricing.

On the day

Know where to go and what to bring.

Where do we meet, and how do I find the guide?

Meet at the Basilica of Our Lady on Onze Lieve Vrouweplein. Look for the guide with a white umbrella, and check your confirmation for the precise meeting instructions. Please arrive 10 minutes before departure.

What if I am late?

The tour may leave at the scheduled start time. We cannot guarantee that the guide can wait or that you can catch up after departure, so please arrive 10 minutes early.

Does the tour run in rain or with few guests?

Tours normally run in rain and with a small number of guests. Dress for the weather and check your email before departure: if a tour must be cancelled, we will notify booked guests.

Are there breaks, and what should I bring?

There is no scheduled food or drink break. Wear comfortable shoes, dress for the weather and bring water. Tell your guide if you need a toilet stop.

Can I leave the tour early?

Yes. Please let your guide know before you leave so they do not look for you at the next stop.

Still have a question?

Email info@freewalkingtourmaastricht.com
We’re happy to help you plan your visit.

Choose your date & book